Jobs

Who we are

Jumpseller is an e-commerce platform serving more than 10.000 merchants around the globe. We regularly create content in English for our website and support documentation that needs to be translated into Portuguese and Spanish. The content is mostly related to e-commerce, digital marketing and technology.

The Role

We are looking for a freelance Translator to proofread various content that is created in-house on a frequent (mostly weekly) basis and translate it from English to Portuguese or English to Spanish. The content needs to maintain the original meaning, format and tone, make complete sense and not lose its appeal after being translated from English.

You Have

• Native-speaker level, written and spoken, for Portuguese (from Portugal) or Spanish;
• Fluency in English writing as well;
• Excellent proofreading skills and have the ability to identify grammar, spelling and punctuation errors;
• Worked as a Translator, Interpreter or similar role;
• Experience of technical (IT) writing is a plus;
• Good at meeting deadlines.

You Will

• Read and thoroughly understand the context of the given material;
• Ensure the translated texts conveys the original meaning and tone;
• Proofread articles produced;
• Provide ready-to-use translated content that meets our internal needs and helps us reach a broader audience.

Who we are

Jumpseller is an e-commerce cloud solution, allowing any small and medium size business to easily create their online store and run their e-commerce business without technical help.

The Role

We are looking for a prolific and talented Content Creator to write and produce various projects and blog regularly, to expand our company’s footprint, increase awareness, and drive leads. Candidates must have a knack and love for writing and a comprehensive understanding of the e-commerce industry. The creator will be expected to maintain the company's voice across our various channels, and easily create content in multiple genres that align with our various audiences. This role will be instrumental in promoting Jumpseller's, programs, products, affiliates, partnerships, features and services across digital and social media.

You Are

• You are comfortable at writing long articles with a creative and educational tone;
• Have a background in marketing, business and sales;
• You are eager to share with the world what you know, what you research and the latest news;
• Have excelent grammar.

You Will

• Generate and colaborate on articles to be published every month;
• Interview customers, research and develop articles based on specific market needs and opportunities;
• Be alert for new trends, to encourage high demand of views;
• Take responsibility for your work and due dates.

You Have

• Demonstrated experience in content creation;
• Expert writing skills in two languages: spanish, english (portuguese is a plus);
• Medium to advanced knowledge on e-commerce or marketing;
• Teaching capabilities;
• Able to communicate clearly both in writing and orally in English and in Portuguese or Spanish.

Jumpseller is a SaaS solution for small business to manage their online business. We focus on making e-commerce easier for everyone, so businesses can focus on what they do best: building and selling their products. Today, merchants use the Jumpseller platform to manage every aspect of their online business — from products to orders to customers, selling with an online store, on mobile, on social networks and through different e-commerce channels.

At Jumpseller you will find a startup environment in which your contributions matter and you are enabled to grow professionally. Our team is collaborating from 2 offices, one in Porto, Portugal, and another in Santiago, Chile, and our working culture is international.

The Role

We are looking for a Software Developer to join our growing team. We look for skilled & dedicated people who share our passion for building a product that millions of people use.

You Are

• A bachelor/master in Informatics (or related);
• Proven professional experience in OO programming and web development;
• Attentive to details, delivering quality code which is maintainable, efficient and reliable;
• Experienced in MySQL, or other relational databases;
• Familiar with version-control and automated testing tools;
• Used to work in JSON/XML/CSV formats and have no issues with HTML/CSS;
• Experienced in Ruby or Ruby and Rails (the right candidate will be considered without this experience);
• Excellent in English communication and teamwork.

You Will

• Work in an informal environment, for a global market;
• Strive to write clean, modular, flawless and scalable code responsible to handle millions of records;
• Design new features from ground-up, from a given set of specs;
• Build automated tests for your code while help improving and maintaining our current test set;
• Be directly involved with our Customer Support Team, resolving technical issues and understand how to improve our service;
• Take responsibility, autonomy and ownership of your work.

Who we are

Jumpseller is an e-commerce cloud solution, allowing any small and medium size business to easily create their online store and run their e-commerce business without technical help.

The Role

We're looking for someone to join our Customer Support Team. Someone who loves to help others, someone who can feel empathy when dealing with customer’s problems and who can relate to and understand the goal of our Jumpseller service.

You Are

• Passionate, caring and empathic person, who likes to listen and solve other people's problems;
• An advanced computer user, with previous experience on support or marketing roles;
• Excellent in communication and teamwork.

You Will

• Help merchants set up their e-commerce solution;
• Answer about 75+ emails per day once you're fully up to speed (2-3 months on-ramp);
• Meet with key customers, on the phone or personally, presenting Jumpseller and help them solving their e-commerce doubts and problems;
• Document & automatize replies for frequently asked questions;
• Gauge the usability of new and existing features, and making constructive suggestions for change;
• Take responsibility & ownership of your work.

You Have

• A bachelor/master degree in Marketing, Journalism, Phycology (or similar);
• Demonstrated previous professional experience on Support or Marketing roles;
• Advanced computer skills, from an user perspective;
• Ability to communicate clearly both in writing and orally in English & Portuguese or English & Spanish;
• Fluency in all English, Portuguese & English is a big plus;
• Publications on media outlets, blogs or social networks is a plus;
• Web-design or programming experience is a plus.